Please read these Terms and Conditions carefully before accessing or using the myucic platform. By registering an account or placing a bet, you agree to be bound by the provisions set out below.
Last Updated: January 1, 2026Important Notice: These Terms and Conditions constitute a legally binding agreement between you and myucic. By accessing the platform, creating an account, or placing any wager, you confirm that you have read, understood, and accepted these Terms in their entirety. If you do not agree, you must not use the myucic platform.
In these Terms and Conditions, the following terms carry the meanings set out below unless the context requires otherwise:
To register and maintain an Account on the myucic Platform, you must satisfy all of the following conditions at all times:
Age Verification: myucic takes underage gambling extremely seriously. We reserve the right to request age-verification documents at any time. Any Account found to belong to a person under 21 years of age will be immediately suspended and all associated funds forfeited.
When registering for an Account on myucic, you agree to provide accurate, complete, and current information. Specifically, you must:
You are responsible for maintaining the confidentiality of your login credentials. You must not share your password with any third party. myucic will never contact you to ask for your password. If you suspect that your Account has been accessed without your authorization, you must notify us immediately via the support channels listed in Section 15.
KYC Verification: Prior to processing any withdrawal, and at any point during your use of the Platform at our reasonable discretion, myucic requires Players to complete identity verification. You may be asked to submit one or more of the following: a copy of your Indonesian National Identity Card (KTP) or passport; a recent utility bill or bank statement confirming your address; and a selfie photograph holding your identification document. Failure to provide requested documentation within 14 days may result in Account suspension and delay of withdrawal processing.
myucic reserves the right to refuse registration to any applicant without providing a reason, and to close any Account at any time where it reasonably suspects fraudulent activity, misrepresentation, or breach of these Terms.
4.1 Deposits. myucic accepts deposits in Indonesian Rupiah (IDR/Rp) via the following methods: bank transfer through BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri (Bank Mandiri), and CIMB Niaga; and e-wallet transfers through OVO, DANA, GoPay, ShopeePay, and LinkAja. The minimum deposit amount is Rp 50.000. There is no maximum single deposit, though individual banks may impose their own transaction limits. Deposits are processed in real time during standard banking hours; off-peak transfers may take up to 24 hours to reflect in your Account Balance.
4.2 Withdrawals. Withdrawals may only be made to a payment method registered in the same name as your Account. The minimum withdrawal amount is Rp 100.000. Withdrawal requests are processed within 5 minutes during banking hours (08:00–22:00 WIB). Requests submitted outside these hours are processed on the next available banking window. myucic does not charge withdrawal fees; however, your bank or e-wallet provider may apply its own charges.
4.3 Pending KYC. Withdrawals will not be processed until KYC verification is complete. If verification documents are pending review, your withdrawal request will be placed in a queue and processed immediately upon successful verification.
4.4 Currency. All transactions are conducted exclusively in Indonesian Rupiah. The Company does not accept deposits or process withdrawals in foreign currencies. Any currency conversion costs are the sole responsibility of the Player.
4.5 Suspicious Transactions. myucic operates internal anti-money-laundering (AML) controls. The Company reserves the right to suspend, freeze, or reverse any transaction where there is reasonable suspicion of fraud, money laundering, or other financial crime. In such cases, the Company may be required to report the matter to relevant authorities without notifying the Player.
myucic offers a variety of promotional offers to new and existing Players. All bonuses and promotions are subject to the following general conditions, in addition to any specific terms communicated at the time of the offer:
6.1 General. All bets placed on the myucic Platform are subject to these Terms and to any game-specific or sport-specific rules published on the relevant section of the Platform. In the event of a conflict between these Terms and a game-specific rule, the game-specific rule prevails for that game only.
6.2 Bet Acceptance. A bet is not valid until it has been confirmed by the Platform and a confirmation reference number has been issued. myucic reserves the right to refuse or limit any bet at its sole discretion, including bets that appear to exploit a system error, a misquoted price, or an obvious technical fault.
6.3 Sports Betting. Odds on football matches — including BRI Liga 1 fixtures, EPL, La Liga, Serie A, Bundesliga, Champions League, FIFA World Cup qualifying, and AFF Cup — are updated in real time. Mix parlay (accumulator) bets combining multiple selections are available with a minimum of two legs. Voor bola (Asian handicap) markets are offered across all major leagues. In-play betting markets close at the Company's discretion during live events.
6.4 Casino & Live Dealer. All casino games, including live dealer baccarat, roulette, and blackjack, are supplied by licensed third-party providers including Evolution Gaming, Pragmatic Play, NetEnt, and Microgaming. Each game's RTP (Return to Player) percentage is published within the game interface. Game outcomes are determined by certified random number generators (RNGs) or, in the case of live dealer games, by physical dealing equipment operated by trained dealers.
6.5 Togel. Togel (Indonesia's traditional numbers lottery) draws on myucic use results from licensed overseas lottery operators. Draw times are published in advance on the Platform. myucic is not responsible for delays caused by the originating lottery operator.
6.6 Technical Failures. In the event of a disconnection or technical failure during a game round, myucic will restore the game to its last confirmed state based on server records. Bets that cannot be reconstructed from server logs may be voided and stakes refunded. The Company is not liable for losses resulting from internet connectivity issues on the Player's side.
6.7 Dispute Resolution. Any dispute regarding the outcome of a game or bet must be submitted to customer support within 72 hours of the relevant event. Disputes raised after this window will not be investigated. The Company's decision on all gaming disputes is final, subject to any applicable regulatory review process.
myucic is committed to promoting responsible gaming across its entire player base. The Company provides a range of tools to help Players maintain control of their gambling activity:
For further detail, including guidance on seeking professional help, please refer to our dedicated Responsible Gaming page. If you believe gambling is negatively affecting your life or the lives of those around you, we strongly encourage you to contact our support team or reach out to a professional counselling service.
21+ Only: Gambling is intended for entertainment purposes only. Never gamble with money you cannot afford to lose. All Players must be 21 years of age or older.
The following conduct is strictly prohibited on the myucic Platform. Engaging in any of the actions below may result in immediate Account suspension, forfeiture of funds, and referral to law enforcement authorities where appropriate:
All content on the myucic Platform — including but not limited to the brand name, logo, website design, graphics, text, software, game interfaces, and promotional materials — is the exclusive intellectual property of myucic or its licensed content providers. All rights are reserved.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial entertainment purposes only. This license does not include the right to reproduce, distribute, publicly display, create derivative works from, or commercially exploit any Platform content without our prior written consent.
Any unauthorized use of myucic's intellectual property may result in Account termination and may expose the infringing party to civil and criminal liability under applicable law.
To the fullest extent permitted by applicable law, myucic expressly excludes all warranties, express or implied, in connection with the Platform and your use of it. The Platform is provided on an "as is" and "as available" basis.
myucic shall not be liable for any loss or damage arising from:
In any event, myucic's total aggregate liability to any Player in connection with these Terms shall not exceed the total amount deposited by that Player in the 30-day period immediately preceding the event giving rise to the claim.
myucic collects, stores, and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and Conditions. By registering an Account, you acknowledge that you have read and accepted the Privacy Policy in its entirety.
In summary, myucic collects personal data for the purposes of Account management, KYC verification, fraud prevention, AML compliance, customer support, and the delivery of personalized promotional content. Your data is protected by 256-bit SSL encryption and is never sold to unaffiliated third parties.
12.1 Closure by Player. You may close your Account at any time by contacting myucic customer support. Upon receiving your closure request and confirming your identity, we will process any outstanding withdrawal of Real Money Funds within 5 business days, provided KYC verification is complete and no pending disputes exist.
12.2 Suspension or Closure by myucic. myucic reserves the right to suspend, restrict, or permanently close any Account at any time, with or without notice, in the following circumstances: breach of these Terms; reasonable suspicion of fraud, collusion, or money laundering; failure to complete KYC verification within the required timeframe; or at the Company's reasonable discretion in connection with a regulatory obligation.
12.3 Effect of Termination. Upon termination of an Account, all Bonus Funds and associated pending bonus winnings are immediately forfeited. Real Money Funds remaining in the Account will be returned to the Player via the original deposit method, subject to AML checks and completion of KYC verification.
These Terms and Conditions are governed by and shall be construed in accordance with the laws of the jurisdiction in which myucic holds its international gaming license. By using the Platform, you consent to the exclusive jurisdiction of the courts of that jurisdiction for the resolution of any dispute arising out of or in connection with these Terms.
Notwithstanding the foregoing, myucic acknowledges that it primarily serves Players located in Indonesia and operates in compliance with applicable international gaming regulations. Indonesian Players are subject to the laws of the Republic of Indonesia and should seek independent legal advice if they have questions about the legality of online gambling in their specific jurisdiction.
Any failure by myucic to enforce a provision of these Terms shall not constitute a waiver of our right to enforce that provision or any other provision at a later time.
myucic reserves the right to amend these Terms and Conditions at any time. When material changes are made, we will notify registered Players via email to the address on file and display a prominent notice on the Platform for a period of at least 14 days prior to the changes taking effect.
Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must stop using the Platform and contact support to arrange closure of your Account and return of any Real Money Balance.
The version of these Terms bearing the most recent "Last Updated" date shown at the top of this page supersedes all prior versions.
If you have any questions about these Terms and Conditions, wish to raise a dispute, or need assistance with your Account, please contact the myucic support team through any of the following channels:
For responsible gaming support, including self-exclusion requests, deposit limit adjustments, and referrals to professional counselling services, please visit our dedicated Responsible Gaming page or contact support directly. We are committed to responding to all responsible gaming requests as a priority.
The core principles that underpin every clause in these Terms
Every rule in these Terms is written in plain, accessible English. We do not hide material conditions in footnotes. Bonus wagering requirements, withdrawal timelines, and account closure processes are all clearly stated and consistently applied.
All financial transactions on myucic are protected by 256-bit SSL encryption. Your deposits through BCA, BRI, BNI, Mandiri, and supported e-wallets are processed through verified, secure payment gateways with no data stored on our servers after processing.
myucic commits to processing verified withdrawal requests within 5 minutes during banking hours. This guarantee applies to all Players who have completed KYC and have no pending disputes on their Account — no exceptions, no excuses.
Our responsible gaming framework — deposit limits, loss limits, session timers, and self-exclusion — is built directly into the Platform and accessible from every Account settings page. These tools are free, immediate, and always available to every Player aged 21 and over.
Our customer support team operates around the clock across WIB, WITA, and WIT time zones, with native Indonesian-speaking agents always on duty. Any question about these Terms, your Account, or a transaction is answered within minutes — not hours.
myucic operates under an internationally recognized gaming license. All games are audited for RNG integrity and RTP accuracy by independent third-party testing agencies. Audit certificates are available on request through our support team.
Our support team is available 24/7 to clarify any aspect of these Terms and Conditions. You can also explore our FAQ for quick answers, review our Privacy Policy, or head back to the homepage.